Only the main account holder can do this — that keeps one upset moment from erasing a family's photos.
There is a 30-day safety window. For 30 days, nothing is gone yet and you can change your mind with one tap. After 30 days, deletion runs and cannot be undone.
Deletion removes everything Sunny keeps for your family: the profile, photos and captions, messages, tasks and reminders, contacts, settings, and our de-identified usage statistics for your account. One thing is kept: the security audit log (a record of who accessed the account), because it protects the person the account was about. Our privacy notice explains all of this in detail.
Email care@bytewise.ai from the email address on the account and say you want your account deleted. We will confirm it's you and start the same 30-day deletion. No forms, no questions asked.
Deleting your account does not cancel a paid subscription by itself. If you subscribed through Google Play, cancel it in the Play Store: open Play Store → your profile → Payments & subscriptions → Subscriptions → Sunny → Cancel. If you subscribed on our website, cancel from your account page there. Either way you keep what you paid for until the end of the billing period.